You provide
Tell us the intended use and environment; supply the files, measurements, quantity and requirements you know; identify critical fits; and make sure you are authorised to use submitted material.
From request to delivery
Share your idea or file and discuss a proposal with us. Your project continues through a private link sent by email; no account is needed.
At a glance
You can start a CAD/3D project with us now. The product catalogue is being prepared and will appear when items are available.
A clear handover
Custom work is safest and simplest when the starting information, technical review and final approval are separate, visible steps.
Tell us the intended use and environment; supply the files, measurements, quantity and requirements you know; identify critical fits; and make sure you are authorised to use submitted material.
We assess whether the information is sufficient, review manufacturability, geometry, material, orientation, finish, tolerances and evident risks, and ask when a decision is missing.
Before production, confirm the quoted model or version, dimensions and tolerances, material, available physical colour, finish, quantity, intended use, price and timing.
We manufacture the approved version, carry out the agreed checks, protect the files and respond if delivery or conformity is genuinely wrong.
Your model
You remain responsible for the model’s design intent, source dimensions, rights and information about use. We are responsible for the manufacturing review we agree to perform and for producing the accepted file and specification correctly. A production review is not a full design certification unless the proposal says so.
Our modelling
We translate the agreed brief into a model and share a review version. You check names, dimensions, interfaces and appearance that depend on your context; we remain responsible for our modelling work and for resolving errors within the agreed scope. Production waits for your confirmation.
We pause the affected step, confirm the new version in writing and explain any impact on feasibility, price or timing. Production resumes only after the revised scope is accepted where needed.
Examples include the wrong approved version, material, colour or quantity; dimensions outside an agreed tolerance; damage in delivery; or workmanship and performance that do not match the contract and applicable conformity requirements.
Misuse, accidental damage after delivery, unauthorised modification, use outside the disclosed purpose, a later change of mind, or dislike of an expressly approved colour, design or specification correctly produced are different from a manufacturing defect. We still review the facts fairly.
Approval confirms what was agreed; it never removes mandatory consumer rights or Benheraze 3D’s responsibility for the work it performs. Delivery, returns and guarantees ↗
Send a description, photograph, drawing or file. You do not need a finished 3D model to ask us to assess an idea.
We talk through the purpose, final files, timing and price before work begins. You can ask about modelling alone or modelling with manufacture.
Your conversation, files and updates stay together in your private project space, accessible through the link sent by email.
Physical products and digital files will appear in the catalogue with their options and terms when they are available.
Start here
You do not need to know file formats, materials or 3D software. Explain the goal and attach whatever references you have.